An absolutely stunning week for sales, dear readers – thank you so much for your faith in us! In fact, we have done so well out of sales on the November list already that we feel confident enough to go ahead and buy another block of ISBNs soon – this time a hundred, which should keep us going for a few years at least. (To those not familiar with the process – ISBNs are bought in blocks of either 10 or 100, with the prices heavily slanted in favour of those buying more. We were cautious and only bought 10 at first … and had dithered about whether to buy 10 or 100 next time!)
This has inevitably been a week sitting at the keyboard for yours truly, which has brought the response times down correspondingly. Our average this week has been tidy enough at 93 minutes, although one lucky customer got a record response of 4 minutes; not something we feel is likely to be repeated very often, and which only occurred because their order came in while we were already dealing with another!
If anyone is wondering which titles are proving most popular so far, it would be fair to say that THE DEFINITIVE ALBERT J. STERNE and FOOL’S ERRAND have been neck-and-neck all week with FOOL’S ERRAND just nudging ahead at the line. HOMOSAPIEN and THRACE are selling steadily, too – as well as any of the titles we launched in May – and are bound to take a leap forward when the first reviews appear; I have great faith in the merits of both of them! Reassuringly, every one of our May titles has sold at least one copy this week too.
Next time you visit our website, take a moment to scroll to the very bottom of the page. It may not be the best location for it, perhaps, but there is a map down there which records the locations of all our visitors. This is new, only added during the week, and already it’s proving its usefulness. If we have visitors to the site from locations not selected in our online shop module (as we did in the week, with people from Croatia and Puerto Rico dropping by) we’ll add them to the list of countries to which we ‘deliver’. The geographical diversity of our customers never fails to astonish us … and you are all most welcome, whether you buy anything or not. (Although we hope you will!)
Dear customers, you are – almost without exception! – absolutely awesome, and we’re learning a lot from you. Thank you for taking this journey with us.