Second week’s sales figures

WEEK TWO – to 0700 GMT 15 May 2010

In the past week we have sold the following:

ALOES – 3 copies
DEAR MISTER PRESIDENT – 8 copies
END OF THE TRAIL – 10 copies
SEA CHANGE – 3 copies

We have also added customers in three new countries, Denmark, Finland and the Russian Federation.

I can’t give you response time details this time as I am away from my own desk – currently working on a terminal in a public library – but these will certainly have come down, as we had one of 18 hours 42 minutes in the week.

I can also report a second great review for Jane’s END OF THE TRAIL, which is to be found here. Congratulations again to Jane on impressing so many reviewers!

We are still looking around for an alternative to PayPal; this seems to be taking longer than one might reasonably have expected, but we want to make sure that we get it right. We are not looking for anything that wants a signing-up fee or a large monthly fee; anything that takes a manageable percentage on each transaction would work for us. We also have enquiries out with a potential agent in the USA who may be willing to handle credit card purchases for us, but unfortunately such decisions are not arrived at overnight and it may still take another week or two to sort out. Likewise, the .epub spectre is still haunting us; we need one more line of code in our work-around, but as our technical genius is up to his ears in having a new bathroom and kitchen installed at the moment and it is impossible to schedule any time with him this is also going to have to wait. Rome was not built in a day, alas. (Even they needed to take time out to install kitchens and bathrooms!)

[EDITED 20 May when I got home and did a recount of orders received while I was away.]

[ETA: To complete the statistical information, average response time was 6 hours 10 minutes for the week.]

Our second review

Jane’s wonderful END OF THE TRAIL has been reviewed by Rainbow Reviews who seemed to have loved it just as much as we did, so many hearty congratulations to Jane!

– – – – –

The .epub creation problem has now been resolved to our almost complete satisfaction, and we’ve had good reports back from .epub customers. As a result, we’ve taken the warning notice off the online shop. There is still a slight issue with blocks of text in italics, but this is nothing that can be solved without having our technical genius completely re-engineer the software – which, in fairness, he is quite willing to do, but it is not the sort of thing which can be done overnight. We’ll leave it with him, and hope for a solution in due course.

Our first review

This morning, MANIFOLD PRESS’s first-ever review hit the wires.

See the review here.

This reviewer’s enthusiasm is almost overwhelming, and it’s going to leave us with a bit of a tough act to follow. Nevertheless this looks like a very good moment to thank everyone who has been involved in launching MANIFOLD PRESS for all their hard work and dedication on the journey; I’m not sure that we ever really imagined that this moment would arrive!

– – – – –

To revert to sordid business matters briefly, some buyers have expressed reservations about PayPal. Since alternative payment methods can be very expensive, we are looking into the idea of having a US agent/distributor handle credit card transactions on our behalf. Hopefully something should be sorted out over the weekend.